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Got Questions? We've Got Answers.
It's normal to have a few questions before starting something new. We've put together answers to the most common ones we get from families across the UK.
Who are these courses for?
Our courses are built for teenagers (roughly 13-18 years old) and their parents. You can sign up for just a teen course, just a parent course, or one for the whole family. It's all about making money sense together.
How do your courses work? Are they online?
Yes, all our courses are online. You can learn at your own pace from home, or wherever suits you. Our modules are easy to follow, with videos, simple text, and practical tasks. No set class times, just learn when you can.
I don't know much about money. Will it be too hard for me?
Not at all! We designed our courses for beginners. We skip the jargon and explain everything clearly. Our goal is to make money simple and practical, not confusing. You don't need any prior knowledge.
Do your courses cover UK-specific money topics?
Absolutely. We focus on real-life money situations here in the UK. We cover things like understanding a UK payslip, saving for university or apprenticeships in Britain, how credit cards work in the UK, and basic budgeting for living costs here.
What do I need to get started with a course?
All you really need is a device (like a computer, tablet, or smartphone) and an internet connection. Our platform is easy to use, so you can focus on learning.
What if I get stuck or have a question during the course?
We're here to help! You can always reach out to our support team by email. We aim to get back to you quickly with clear answers. We don't leave you hanging.
Can I get a refund if I change my mind?
We offer a 14-day money-back guarantee from the purchase date if you haven't completed more than 25% of the course content. We want you to be happy and confident with your choice. Just get in touch if you need to discuss it.
Where is Purple Lemon Money Skills based?
We're a local company based right here in Birmingham, UK. Our office is at 45 Ludgate Hill, Birmingham B3 1EH. While our courses are online, we understand the local money landscape.