Our Terms & Conditions: The Rules for Using Purple Lemon Money Skills

Welcome to Purple Lemon Money Skills! We're dead chuffed you're thinking of joining us to get smarter with your money. These 'Terms & Conditions' (T&Cs) are basically the ground rules for using our courses and website. We know these pages can be a bit dry, so we've done our best to keep things clear and in plain English, without all the confusing legal jargon. By using our service, you're agreeing to these rules. If you've got any questions, just give us a shout.

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1. Agreeing to These Terms

When you visit our website, sign up for a course, or use any of our services, you're agreeing to these Terms & Conditions. If you don't agree with them, please don't use our site or courses. It's as simple as that.

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2. Who Can Use Our Courses

Our courses are made for teenagers (generally 13-18 years old) and their parents or guardians here in the UK. If you're under 18, you need a parent or guardian's permission to sign up and use our courses. Your parent or guardian will also be bound by these terms.

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3. About Our Courses

We aim to provide practical, easy-to-understand financial education. We work hard to make sure our course content is accurate and helpful. However, the information we give you is for educational purposes only. It's not personal financial advice, and you shouldn't treat it as such. Always seek professional advice for your specific financial situation.

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4. Payments & Refunds

Our course prices are shown clearly on our website. All payments are a one-off charge for full access to the course you pick. We use secure payment processors for all transactions, so your card details are safe with them, not with us.

We offer a 14-day money-back guarantee. If you decide a course isn't for you within 14 days of purchase, and you haven't completed more than 25% of the course content, just let us know. We'll sort out a refund for you. After 14 days or if you've gone further into the course, refunds are generally not given.

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5. Your Account

When you sign up, you'll create an account. It's your job to keep your account details (like your password) safe and secret. Don't share them with anyone else. If you think someone else has got hold of your account details, tell us straight away so we can help you out.

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6. What You Can't Do

We want everyone to have a good experience. So, please:

  • Don't share our course materials with others who haven't paid for them. That's not fair.
  • Don't try to mess with our website or services, or introduce viruses.
  • Don't use our services for anything illegal or nasty.
  • Don't pretend to be someone you're not.

If you break these rules, we might have to suspend or close your account.

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7. Our Content (Intellectual Property)

All the course materials, videos, text, graphics, and everything else on the Purple Lemon Money Skills website belongs to us (or our partners who've given us permission to use it). You can use it for your own personal learning, but you can't copy it, distribute it, or sell it without our express written permission. It's our hard work, after all.

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8. Our Responsibility to You

We do our very best to make sure our courses are really good quality and our website works smoothly. But sometimes things go wrong, and we can't promise that our service will always be perfect or available 24/7. We won't be responsible for any losses you might suffer from using our courses or website, except where the law (especially UK law) says we must be. Our liability will always be limited to the amount you paid for the course, if applicable.

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9. Changes to These Terms

We might need to update these T&Cs now and then, especially if we add new courses or if UK laws change. When we do, we'll post the new version on this page and update it. We recommend you check back once in a while to see if anything has changed.

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10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. If there's ever a dispute, it will be sorted out in the courts of England and Wales.

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11. Get in Touch

Got a question about these terms? Need some clarification? Don't hesitate to contact us. We're a friendly bunch here in Birmingham!

Email: [email protected]
Phone: +44 121 496 0119
Address: 45 Ludgate Hill, Birmingham B3 1EH, UK

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