Our Privacy Policy: How Purple Lemon Money Skills Handles Your Information

What Information We Collect

When you use our Purple Lemon Money Skills website or sign up for a course, we collect a few bits of information. This helps us run things properly and give you the best experience.

Here's what we typically collect:

• Contact Details: Your name, email address, and phone number (if you choose to give it to us) when you register or get in touch.
• Course Information: Details about the courses you've signed up for, your progress through them, and any quiz results. This just helps us track your learning.
• Website Use Data: Like most websites, we gather basic info about how you use our site. This includes what pages you visit and for how long. It helps us make the website better for everyone.

Don't worry, we don't store your sensitive payment card details directly. Those are handled securely by trusted payment processors.

How We Use Your Information

We use your information for straightforward reasons, always to provide our services and improve what we do:

• To Run Our Courses: So you can access your learning materials, track your progress, and get support when you need it.
• To Improve Our Service: We look at how people use our courses and website to make them even better, easier to understand, and more helpful for UK families.
• To Communicate with You: We'll send you important updates about your courses, account, or any changes to our service. If you've opted in, we might also send you news or offers from Purple Lemon Money Skills.
• For Security: To keep our website and services safe and secure for all our users.

We promise we only use your data for legitimate business reasons linked to Purple Lemon Money Skills.

Sharing Your Information (We Don't Sell It!)

Let's be clear: Purple Lemon Money Skills will never sell your personal information to anyone. That's just not how we do business.

We only share your data with a few trusted third parties who help us actually run our services. These include:

• Service Providers: Companies that help us with things like website hosting, sending emails, or processing your payments securely. They only get the information they need to do their job for us, and they have to keep it safe too.
• Legal Requirements: If UK law says we have to, we might share information with legal or regulatory authorities.

That's it. We don't share your details freely with others.

How We Keep Your Data Secure

We take keeping your information safe very seriously. We use standard security measures, like encryption, to protect your personal data from being accessed or shared without permission. We also limit who in our team can access your data, making sure it's only those who really need to.

While no online service can be 100% foolproof, we do our very best to protect your information here at Purple Lemon Money Skills.

Your Rights Regarding Your Data

In the UK, you have rights over your personal data. Here's what they are:

• Access: You can ask us for a copy of the personal data we hold about you.
• Correction: If you think any information we have is wrong or incomplete, you can ask us to correct it.
• Deletion: In some situations, you can ask us to delete your personal data.
• Object: You can object to us processing your data in certain circumstances.

If you want to exercise any of these rights, just get in touch using the contact details below. We're here to help.

If you're not happy with how we've handled your data, you can also contact the Information Commissioner's Office (ICO) in the UK. They're the independent authority for data protection.

Cookies (Not the Edible Kind!)

Like most websites, Purple Lemon Money Skills uses small files called 'cookies' on your computer or device. These cookies help our website work properly. They do things like:

• Remembering your preferences (e.g., if you're logged in).
• Understanding how you use our site, so we can make improvements.

You can usually manage or turn off cookies through your browser settings if you prefer, but some parts of our website might not work as well without them.

Changes to This Privacy Policy

We might update this Privacy Policy from time to time to reflect changes in our practices or UK law. When we do, we'll update the 'Last Updated' date at the top of this page. We encourage you to check back occasionally to see any changes.

Get in Touch with Us

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're a friendly bunch here in Birmingham!

Email: [email protected]
Phone: +44 121 496 0119
Address: 45 Ludgate Hill, Birmingham B3 1EH, UK